Your GDPR Rights

Last updated: January 2026

The General Data Protection Regulation (GDPR) gives you control over your personal data. This page explains your rights and how to use them.

Data Controller

The data controller for this website is cipherpond.com.

Address: 58 Victoria Street, Jarrow, NE32 3PH, United Kingdom

Email: support@cipherpond.com

Your Rights Under GDPR

Under GDPR, you have six key rights. Here is what each one means and how to use it.

1. Right of Access

You can ask us what personal data we hold about you. We will give you a copy of your data within 30 days. This is sometimes called a "Subject Access Request" (SAR).

How to use it: Email support@cipherpond.com with the subject line "Data Access Request".

2. Right to Correction

If any data we hold about you is wrong or incomplete, you can ask us to fix it. We will update your records as soon as possible.

How to use it: Email us with the details you want corrected.

3. Right to Deletion

You can ask us to delete your personal data. This is sometimes called the "right to be forgotten". We will delete your data unless we have a legal reason to keep it.

How to use it: Email us and ask for your data to be deleted. We will confirm once it is done.

4. Right to Restrict Processing

You can ask us to limit how we use your data. For example, if you think your data is wrong, you can ask us to stop using it while we check.

How to use it: Email us and explain what you want restricted.

5. Right to Data Portability

You can ask for your data in a common digital format (like CSV or JSON). This makes it easy to move your data to another service.

How to use it: Email us and ask for your data in a portable format.

6. Right to Object

You can object to us processing your data for certain reasons. This includes direct marketing and processing based on our legitimate interests.

How to use it: Email us and tell us what processing you object to.

How to Withdraw Consent

If you gave us consent to process your data, you can take it back at any time. Here is how:

Taking back consent does not affect anything we did with your data before you withdrew it.

How We Manage Cookies

When you first visit our site, we show a cookie banner. You can choose to:

You can change your choice at any time by clearing your cookies and refreshing the page. The cookie banner will appear again.

For more details about our cookies, see our Privacy Policy.

How We Respond to Requests

We aim to respond to all GDPR requests within 30 days. If your request is complex, we may take up to 60 days, but we will let you know.

There is no charge for most requests. If a request is clearly excessive or repeated, we may charge a small fee or refuse it.

Data We Process

We only process data that you give us through our contact form. This includes:

Game data (coins, level, artefacts) is stored only in your browser. It is not sent to our servers and is not personal data.

Data Storage and Retention

Contact form data is kept for up to 24 months. After that, it is deleted. Analytics data is kept in anonymous form for up to 14 months.

International Transfers

We do not transfer your data outside the UK or EEA. If this changes, we will update this page and make sure proper safeguards are in place.

Complaints

If you are not happy with how we handle your data, you have the right to complain to the UK's data protection authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113

Contact Us

For any GDPR questions or requests, email us at support@cipherpond.com.

You can also write to us at: 58 Victoria Street, Jarrow, NE32 3PH, United Kingdom.

All rights reserved 2026 cipherpond.com